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PoliciesThe following is a list of the requirements and term of sale for our no substitutions guarantee .Orders may be started online at anytime.An ATF License is Required for 1.3G Fireworks PurchasesWe must have a valid copy of the purchaser's ATF License with an original ink signature (we prefer blue ink). If the ATF License is under a company name we also need a copy of the Notice of Clearance, showing the Responsible Person(s) under the company license. If the person ordering and/or picking up the order is not listed as a "responsible person" on the notice of clearance, an Authorization to Order and Receive Explosives form must be completed and signed by a responsible person. Download Authorization form (14 KB pdf)We strongly recommend that all customers get a full "User" license (good for 3 years) and not the "Limited" permit (with purchase coupons for 1 year.) We will charge a additonal $50 processing free for all "Limited Permit-Coupon" purchases. No Substitution GuaranteeTo get our no substitution guarantee, pay for your order in full or send a non-refundable deposit equal to 50% of the total due. After we get your full payment or deposit, we will hold your order. Due to the nature of our business we do not offer a refund on any deposit. Once a deposit is made, those ordered items are removed from our sellable inventory, therefore are no longer listed for sale. If you are unable to complete your purchase you will forfeit that deposit because we have lost the opportunity to sell those items while they were being held for you.Cash PriceAll of our pricing reflects an automatic 3% discount if you pay by cash or check.*Orders must be paid in full at time of pick-up, delivery or before being shipped.We accept the following forms of payment.
*For non-cash (credit card or PayPal) payment our 3% cash discount will be removed. Volume Discount on Fireworks - TermsVolume discounts are given with the assumsion of the previous poilicy that "all orders are paid in full at time of pick-up, delivery or before being shipped". On the rare occassion that an order was processed and full payment was not recieved (due to non-sufficent fund or other reasons,) then any volume discount will be removed from the entire order. In addition to paying full price for the invoice, any invoice that is not paid in full within 30 days will be be charged 1.5% interest per month on any remaining balenceYou must take possession of the entire order at time of pick-up or deliveryAll 1.3G fireworks must be pick-up at one of our locations by the customer or delivered by Fire Art. Equipment or supplies may be shipped by a common carrier. Additional shipping charges will be applied to your order. Please allow up to 48 hours for a staff member to contact you by e-mail or phone regarding shipping charges for your order.Pick-up Locations & Delivery ChargesAll orders are to be picked up at the main Fire Art, PA location. While some remote locations are available for pick-ups, these locations are not staffed or stocked with product. If you would like to pick-up at a remote location, you'll need to coordinate your pick-up date with a staff member to verify that we will be able to transport your order by that date and additional delivery charges will be applied. These delivery charges will be based upon the total number of items needing to be delivered to each location per trip and then be divided amongst all orders as a per case delivery fee. The general delivery formula is calculated at $1/mile each way.For orders less than $100, a handling fee of $25 will be added.For international shipping, a processing fee of $25 will be charged.A 25% re-stocking fee will be charged on all product returns.This includes any idividual items removed from a held or confirmed order prior to completeing the order. The re-stocking fee will be base on our regular cash price (not any discounted price) of each item.We reserve the right to correct any pricing errors. Our policies and/or prices are subject to change at any time without notice. |
RecommendationsPlace orders online earlyOrders can be combined if additional items are needed at a later date.Send in paperwork earlyDocuments may be sent via:
Send 50% deposit to hold & guarantee orderPlace separate orders for multiple shows or multiple pick-up datesFor customers without their own storage, placing a seperate order for each show is recommended, since you must take possession of entire order at time of pick-up. |